Website: https://himalayandesign.com
Brand: Himalayan Design
Legal Business Name: Veinscloud
Business Type: Sole proprietorship
Business Location: India
Last Updated: 20 October 2026
1. Introduction
Welcome to Himalayan Design. We sell printed Thangka canvas artworks inspired by Himalayan artistic traditions.
Himalayan Design is a brand owned and operated by Veinscloud, a sole proprietorship based in India.
These Terms & Conditions govern your use of our website and your purchases from us. By accessing our website or placing an order, you agree to these terms, subject to your rights under applicable law.
2. Our Products
Our products are printed Thangka-style canvas artworks. A complete artwork includes:
- The main Thangka painting printed on canvas.
- The decorative brocade design printed as part of the same complete artwork.
The main painting and decorative border are supplied together as one coordinated printed canvas product unless a listing expressly states otherwise.
The brocade design is printed and is not actual woven or embroidered fabric unless explicitly stated in the product description. Our products should not be assumed to be original hand-painted Thangka paintings.
Colours may vary slightly because of screen settings, lighting, display devices, and normal printing variations.
Please review the product description, dimensions, materials, and included items before placing an order.
3. Pricing and Payment
Prices are displayed in the currency indicated on our website or at checkout.
For Indian orders, prices are generally displayed in Indian Rupees (INR). Other currencies may be available for international customers where supported.
Applicable shipping charges, taxes, and other mandatory fees will be shown or communicated before the order is completed, as required by law.
Orders must be paid for using an available payment method. An order is considered confirmed after successful payment and any necessary verification, unless we communicate otherwise.
If a genuine pricing or technical error affects an order, we will contact you to resolve the issue appropriately.
4. Shipping and Delivery
4.1 Orders within India
We offer free standard delivery on qualifying domestic orders with a merchandise value of ₹1,000 or more.
Orders below ₹1,000 may incur shipping charges, which will be displayed at checkout.
The qualifying order value is calculated after discounts and before shipping charges, unless otherwise stated at checkout.
4.2 International Orders
We accept orders for eligible international destinations.
International shipping charges are additional and will be calculated at checkout or communicated before the order is confirmed.
Delivery estimates may vary because of destination, courier operations, customs clearance, weather, and other factors beyond our reasonable control.
4.3 Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country.
Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility and are not included in the product price or shipping fee.
Customers are responsible for checking the applicable import requirements in their country.
4.4 Delivery Information
Customers must provide accurate delivery information, including their complete address and required contact details.
Incorrect addresses, unavailable recipients, unpaid customs charges, or refusal to accept delivery may result in delivery difficulties.
Please contact us if your shipment is delayed, missing, or marked as delivered but not received. We will make reasonable efforts to investigate the issue.
5. Order Cancellation
If you wish to cancel an order, contact us as soon as possible using the email or WhatsApp details provided below.
Cancellation requests received before printing, production, or dispatch may be accommodated where operationally possible.
Once production has started or an order has been dispatched, cancellation may not be possible, subject to applicable law and any cancellation rights that cannot be excluded.
If we cancel an order after receiving payment, we will arrange an appropriate refund.
6. Returns, Refunds, and Damaged Products
If an order arrives damaged, defective, incorrect, or materially different from its description, please contact us promptly.
For transit damage, please report the issue within 3 days of delivery and provide your order number, photographs of the damage, and packaging photographs where available.
We will review the claim and determine an appropriate remedy, which may include a replacement or refund in accordance with our Returns, Refunds & Damaged Products Policy and applicable law.
We generally do not accept returns solely because a customer changes their mind or selects the wrong size or design when the supplied product matches the order, except where required by law or expressly agreed by us.
Nothing in these terms removes any consumer right or remedy that cannot legally be excluded.
7. Customer Reviews and Automated Review Invitation Emails
7.1 Invitations to Review Purchases
Himalayan Design may offer customers the opportunity to submit a review or rating of products they have purchased.
Where you have provided the required consent, we may send an automated email to the email address associated with your order inviting you to review your purchase.
These emails are intended to collect genuine customer feedback about your shopping experience and purchased products. They are not a requirement for completing an order.
7.2 Customer Consent
Where consent is required, review invitation emails will only be sent after you have provided the appropriate consent through the relevant website or checkout option.
Consent to receive review invitations is separate from acceptance of these Terms & Conditions and from consent to receive promotional marketing communications.
Declining to receive review invitations will not prevent you from purchasing products, affect your order, or change the customer service you receive.
We will respect applicable consent requirements in the countries where our customers are located.
7.3 Review Reminders
If you have consented to receive review invitations, we may send a limited follow-up reminder if you have not submitted a review, where permitted by applicable law and your recorded preferences.
Where a separate or explicit consent is required for reminders, we will obtain that consent before sending them.
You may withdraw your consent or opt out of review invitations and reminders at any time using the unsubscribe method provided in the email or by contacting us.
After you opt out or withdraw consent, we will stop sending review invitation emails and reminders covered by that preference, subject to any applicable legal requirements.
7.4 Voluntary Reviews
Submitting a review is entirely voluntary. We do not require customers to submit reviews as a condition of purchasing products, receiving support, or requesting a refund.
We do not require customers to provide positive reviews. Feedback should reflect the customer’s genuine experience.
Any review submitted may be displayed on our website or through a review service, subject to the applicable review terms and privacy practices.
Please do not include sensitive personal information in a public review.
7.5 Review Email Information
To send a review invitation, we may process information such as your name, email address, order number, purchased products, order date, and review invitation status.
We use this information to identify eligible orders, send invitations where permitted, avoid unnecessary repeat invitations, and manage consent and opt-out preferences.
For further details about how we handle personal information, please read our Privacy Policy.
8. Product Care
Handle your canvas artwork carefully. Avoid excessive moisture, harsh cleaning chemicals, sharp objects, and prolonged exposure to intense sunlight or heat.
Frames, hanging hardware, and other accessories are not included unless the product listing expressly states otherwise.
9. Intellectual Property
Purchasing a physical canvas artwork does not transfer copyright or other intellectual property rights in the underlying artwork, design, or digital file.
Unless you hold the necessary rights or permission, you may not reproduce, commercially distribute, or sell digital copies of protected artwork.
Website content, product photographs, logos, original designs, and descriptions owned or licensed by Himalayan Design may not be copied or commercially reused without authorization, except as permitted by law.
10. Website Use
You agree not to use our website for unlawful activities, fraudulent purchases, unauthorized access, or activities that interfere with website security or operation.
We may take reasonable steps to protect our website, customers, and business against misuse.
11. Privacy
Personal information collected through our website, including information used for order processing, customer support, and review invitations, will be handled in accordance with our Privacy Policy and applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from website use or delays outside our reasonable control.
Nothing in these terms excludes or limits liability or consumer remedies that cannot lawfully be excluded or limited.
13. Changes to These Terms
We may update these Terms & Conditions when our products, business practices, shipping arrangements, review features, or legal obligations change.
The latest version will be published on this page with the updated date. Changes will not remove rights that have already accrued or rights protected by applicable law.
14. Governing Law and Disputes
These terms are governed by the laws of India, subject to applicable consumer protection laws and mandatory rights available to customers in their jurisdictions.
We encourage customers to contact us first to resolve concerns amicably. Nothing in this section prevents a customer from exercising a legal right to approach a competent authority or forum.
15. Business and Contact Information
Brand: Himalayan Design
Legal Business Name: Veinscloud
Business Type: Sole proprietorship
Business Location: India
Website: https://himalayandesign.com
Email: hi@himalayandesign.com
WhatsApp: 8091811011 — messages only; phone calls are not supported.
Himalayan Design is a brand owned and operated by Veinscloud, a sole proprietorship based in India.